Returns & Exchanges

At Hull FC Shop, we want you to be fully satisfied with your official club merchandise. If your item isn't the right fit or you've changed your mind, you can return your order within 28 days of purchase for a full refund or exchange.

1

Verify Condition

Ensure all items are in their original, unworn condition with all official tags and packaging still attached.

2

Complete the Form

Fill out the returns form included in your original delivery, specifying whether you require a size exchange or a refund to your original payment method.

3

Package and Post

Securely package your items and send them to the Hull FC Retail Department at the MKM Stadium using a tracked postal service.

4

Processing

Once received, our team will inspect the items and process your refund or dispatch your replacement gear within 7-10 working days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing